Delete Account Policy

• Email support@apnaservo.com with the subject “Delete My ApnaServo Account”.
• Include your registered name, phone number, email address, and whether you are a customer or service partner.
• If you have pending bookings, refunds, complaints, or partner settlements, mention those details so our support team can resolve them before deletion.
• You can also call +91 6001794902 for assistance with the deletion request.

• Account profile information such as name, email, phone number, saved address, and login-related account data.
• Personal data associated with your customer account or service partner account, where deletion is legally and operationally permitted.
• Waitlist signup emails are not saved in an ApnaServo database.

• Records required for legal, tax, accounting, fraud prevention, safety, dispute, chargeback, or law enforcement purposes.
• Limited booking or transaction records needed to resolve open service issues, refunds, complaints, or partner settlements.
• Anonymized or aggregated analytics that no longer identify you personally.

We aim to acknowledge deletion requests within 7 business days and complete eligible deletion within 30 days, unless additional time is required for legal, fraud prevention, security, or unresolved service issues.

• Deleting your account is permanent and may remove access to booking history, support history, saved addresses, partner profile, and future account features.
• Temporary account deactivation is not treated as account deletion.
• If you reinstall the app after deletion, you may need to create a new account.